How can we help you today?

Attention

If your services are disconnected, please call Seattle Public Utilities at (206) 684-5800 to get your services restored. Starting a PromisePay payment plan will NOT get your services restored - you must call Seattle Public Utilities directly.

  • We offer flexible payment plans to pay off your balance over time. Look up your account to see what your options are.

    Sign up for a plan

  • Signing up for a payment plan will help you keep your water on and avoid late fees. Once you look up your account, you can request a reminder to sign up later.

  • For questions about enrolling in a payment plan, please call us at (425) 600-3321.

    For all other questions about your Seattle Public Utilities account, please call Seattle Public Utilities directly at (206) 684-3000.